VentureFlow Privacy Policy

1. Who we are

VentureFlow is for TVC staff only. The company creates every account; there is no public sign-up.

2. What we collect

• Your profile: name, sign-in email, work email, job title and, if you add them, your phone number and profile photo. We use them to sign you in, show who did what, and build your email signature.
• Sign-in security: your password, stored only as a one-way hash, and your two-step verification setting if you turn it on.
• Your phones: the device name of each phone you sign in on, so you can see and revoke phone sign-ins in Settings.
• Push token: if you allow notifications, your phone's push token, used only to send you VentureFlow notifications.
• Your work: what you enter or upload, such as deal and prospect records, contacts of client companies, activity logs, notes, tasks, deal chat messages, inquiry replies, files and photos.

The app uses the camera and photo library only when you choose to take or pick a picture, and Face ID or fingerprint only to unlock the app on your phone. Biometric data never leaves your phone and we never receive it.

We do not collect your location, your phone's contacts, browsing history, health or financial information. The app has no advertising and no analytics or tracking SDK, and we do not sell or share data for advertising.

3. Where it goes

• Our server. VentureFlow data is stored on TVC's own server and sent over HTTPS.
• Push notifications go through Expo's push service and Apple Push Notification service or Firebase Cloud Messaging, which receive the push token and the notification text.
• AI features. When you ask Studio to update a document or ask for a draft reply to a website inquiry, the relevant text is sent to our AI providers (Anthropic and Google) to produce the result. They process it on our behalf, and you review every draft before it is sent.
• Email you send from VentureFlow, for example inquiry replies, goes through our mail service to the people you write to.

These providers act only on our instructions. We do not share VentureFlow data with anyone else unless the law requires it.

4. How long we keep it

Business records (deals, prospects, files, activity) are kept as long as the company's work and legal duties need them. Your account data is kept while you work with us. A push token is deleted when you sign out on that phone or when it stops working.

5. Your rights and deleting your data

You can see and edit your profile in the app or on the web. To ask for a copy of your personal data, a correction, or deletion of your account and personal data, email [email protected] with the subject "VentureFlow data request". We answer within 30 days.

Business records the company must keep by law may be kept after your account is deleted, with your personal details removed where possible.

6. Security

Sign-in tokens are kept in the phone's secure storage (Keychain or Keystore). Access is limited to signed-in staff, and you can turn on two-step verification.

7. Children

VentureFlow is a business tool for company staff and is not meant for children.

8. Changes and contact

We will post any change to this policy on this page with a new date.

Email: [email protected]
Phone: +66 81 091 3197
Help with the app: VentureFlow support

Tokyo Venture Capital's privacy policy for this website is at Privacy Policy.