VentureFlow Support
Document Control
Last Updated: November 11, 2026
VentureFlow is a product of Tokyo Venture Capital Co., Ltd. All rights reserved.
VentureFlow is Tokyo Venture Capital's own M&A platform, built and run by TVC for its deal teams: the web app at www.ventureflow.app and the VentureFlow AI app for iPhone and Android. It is for TVC staff; the company creates every account and there is no public sign-up.
Contact us
Email: [email protected] with the subject "VentureFlow support"
Phone: +66 81 091 3197 (081 091 3197 in Thailand)
Tell us your phone model, the app version (Profile, at the bottom) and what happened. We reply on Thai and Japanese working days.
Common questions
- How do I get an account? Ask your manager or the VentureFlow administrator. Accounts are created by the company.
- I forgot my password. Tap "Forgot password?" on the sign-in screen and follow the link sent to your email.
- Two-step verification. Turn it on or off on the web: Settings, then Security. The app asks for the code at sign-in when it is on.
- Face ID or fingerprint. Optional. It unlocks the app on your phone; the biometric data stays on your phone.
- I get no notifications. Allow notifications for VentureFlow in your phone's settings, then open the app once while signed in.
- Signing in on the phone signed me out on the web. It should not: each phone and the web keep their own sign-in. If it happens, tell us.
- Some menu items say "web". Those modules (for example Studio editing, Sales, Settings) open the VentureFlow website in the app's browser.
- Delete my data. See the VentureFlow privacy policy, section 5.
About VentureFlow
A Tokyo Venture Capital product
VentureFlow and VentureFlow AI belong to Tokyo Venture Capital Co., Ltd., a member of Tokyo Consulting Group. The phone app is published in the App Store and Google Play on TVC's behalf by TOKYO CONSULTING FIRM COMPANY LIMITED (TCG Thailand).